Terms and Conditions
Last updated: September 4, 2026
Welcome to Aroma em Movimento.
By browsing and making a purchase through our online store, the customer declares that they have read and accept these Terms and Conditions.
1. Company Identification
Telephone: 938 229 402
Email: lojaaromaemmovimento@gmail.com
2. Purpose
These Terms and Conditions regulate the use of the Aroma em Movimento website and the conditions applicable to the purchase of products available in the online store.
Aroma em Movimento reserves the right to change these terms whenever necessary, with the version in force at the time of purchase being applicable.
3. Products
Aroma em Movimento strives to present products and their characteristics clearly and accurately.
Product photographs are for illustrative purposes only. There may be slight differences in color, finish, or presentation due to the characteristics of the device used by the customer or lighting conditions.
All products are subject to stock availability.
In case of unavailability of a product after the order has been placed, the customer will be informed and may choose to be reimbursed for the amount paid for the unavailable product or opt for an alternative, when available.
4. Prices
All prices displayed in the store are indicated in Euros (€).
The prices applicable to the order are those presented at the time of checkout.
Aroma em Movimento reserves the right to change prices, promotions, and commercial conditions without prior notice, without these changes affecting already confirmed orders.
5. Placing an order
To place an order, the customer must select the desired products, add the items to the cart, and complete the purchase process.
Before confirming the order, the customer must verify all entered data, including:
- products;
- quantities;
- delivery address;
- billing details;
- contact;
- payment method.
After completing the purchase, the customer will receive a confirmation via the email address provided.
Order confirmation does not prejudice the consumer's legal rights.
6. Payments
The available payment methods will be presented at the time of checkout.
The order will only be processed after payment confirmation, where applicable.
Aroma em Movimento does not have access to the full details of bank cards used by customers when payment is processed through external payment service providers.
7. Deliveries
Orders will be sent to the address indicated by the customer during the purchase process.
Delivery times and costs will be presented in the store or during the checkout process.
Delivery times are estimated and may change due to external factors, such as carrier delays, periods of high demand, weather conditions, or other circumstances beyond Aroma em Movimento's control.
The customer must ensure that the address provided is correct and that someone is available to receive the order.
8. Customer Responsibility
The customer is responsible for the accuracy of the data provided at the time of purchase.
If the order is returned due to an incorrect, incomplete address, or impossibility of delivery attributable to the customer, Aroma em Movimento may contact the customer to find a solution.
9. Right of Free Resolution
For distance purchases, the consumer generally has a period of 14 days to exercise the right of free resolution, without needing to state any reason.
The applicable conditions and exceptions are described in the Returns and Refunds Policy.
10. Legal Guarantee
Products sold by Aroma em Movimento benefit from the legal guarantee of conformity applicable to consumer goods, under the terms of current Portuguese legislation.
In case of lack of conformity, the consumer has the legally provided rights, including, as applicable, repair, replacement, price reduction, or contract termination.
11. Intellectual Property
All content made available on the Aroma em Movimento website, including texts, photographs, logos, graphic elements, images, videos, and other materials, is protected by applicable legislation.
Reproduction, distribution, or commercial use of this content is not permitted without prior authorization.
12. Complaints
The customer may contact Aroma em Movimento via email:
lojaaromaemmovimento@gmail.com
or by phone:
938 229 402
Aroma em Movimento will endeavor to respond to complaints and requests within a reasonable time.
The consumer also has access to the legal mechanisms for complaints and alternative dispute resolution applicable in Portugal.
13. Applicable Law
These Terms and Conditions are governed by Portuguese law, without prejudice to the imperative rights conferred on consumers by applicable legislation.